Who owns Miland Home Construction? Doug Miland, Owner and Operator
What all can you do? Pretty much anything from building a new custom home to commercial finish out. We started primarily with kitchen and bathroom remodeling back in 2005 but we have grown to the size where we are able to and do projects of all sizes.
How long have you been in business? Doug has always had my hands in the remodeling business. I worked my way through college doing small handyman and remodeling projects. I then worked as a Surety Bond Underwriter for construction projects for 10 years. I started my business part-time while teaching school and then went full-time in 2005.
What is your approach to a project? Our approach is to work closely with the homeowner to understand what their needs, dreams and budget are. We coach them along the way drawing from our experiences on what works best and looks best. Our goal is to help make the home more beautiful, functional and enjoyable.
What are the steps to getting started? We begin with a phone consultation to get a feel for the homeowners needs. Then we schedule a free estimate with the homeowner. We provide a detail estimate of cost based on the customer’s wish list then work to get the project to fit the budget.
Do you have design services available? Yes! Much of our design service is provided by our staff. We give our customers a list of our vendors based on their project which they can work directly with to choose product. If the home owner’s needs are more hands on then we recommend a 3rd party design consultant to work directly with the homeowner. Depending on the size and scope of the project, you may need an architect or structural engineer.
Does your company carry workers compensation and liability insurance? We carry $1 million for personal injury and a combined General Liability policy of $2 million. Copies of the insurance certificates are available to verify coverage.
May I have a list of references for projects you have completed which are similar to mine? Of course! We complete over 100 projects per year so the chances are that we have several current references that are similar to your project.
Will we need a permit for this project? Depends on your project and what city you live in. If a project requires a permit, we take care of this process before initiating any work.
How is your firm organized? I have recently moved from an all employee structure to a structure where my crews are now sub-contractors. I have the same crews and they work for me 100% of the time, but now I pay them by the job vs. by the hour. This has turned out to be a win-win-win structure for us. The crews are more motivated to get the work done quickly and correctly the 1st time so they can maximize their income. It has made estimating more accurate and has shortened the timeline for projects for the customers. l have administrative staff in the office to help organize schedules, customer communication, answer design question, product ordering and delivery. I have taken a partner on to assist me in managing the projects vs. crew leads which has improved communication between us and the homeowner.
The most important question is one you must ask yourself: "Do I trust and feel comfortable with the person I am about to hire?"
Your answer to that last question should make the hiring decision a little easier.
©Copyright 2015 Miland Home Construction. - 204 West Holloway Dr, Hurst, TX 76053 - 4118 Bentley Court, Suite 101, Grapevine, TX 76051 - Web design by Longman Computers